Platform Engineering Manager

Austin, TX
Full Time
Infrastructure
Manager/Supervisor

About Us

Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. The Eagle Eye Cloud VMS (video management system) is the only platform robust and flexible enough to power the future of video surveillance and intelligence. Eagle Eye is based in Austin, Texas, with offices in Amsterdam, Bangalore, and Tokyo.

Eagle Eye Networks is a dynamic, fast-moving company. We value the benefits of face-to-face collaboration, and we believe it is more enjoyable and productive. The synergy of in-office interaction is critical to our culture and your presence is essential for Eagle Eye Networks’ success. Eagle Eye Networks has recently announced a return-to-office initiative that requires employees to be in the office five days a week. Learn more at een.com.

Summary

As the Lead Platform Engineer at Eagle Eye Networks, you will pioneer the continuous improvement and innovation of our underlying systems that support one of the largest cloud video surveillance platforms globally. With an emphasis on stability, security, and scalability, you will work closely with development teams and other departments, translating your passion for technical challenges into real-world solutions. This position offers the opportunity to utilize your leadership skills in managing the Platform Engineering team and to have ownership over critical projects that drive the success of our cutting-edge technology.  

Responsibilities

  • Platform Architecture & Infrastructure Leadership
    • Lead the design, evolution, and operation of Eagle Eye’s global Kubernetes-based platform across multiple private data centers.
    • Guide architectural decisions around cluster topology, networking, storage systems, compute utilization, and platform scalability.
    • Drive improvements to core platform components including ingress, service mesh, container runtimes, secret management, and automation frameworks.
  • Team Leadership & Mentorship
    • Manage, mentor, and grow a team of Platform Engineers, fostering a high-performance, collaborative, and ownership-driven culture.
    • Provide technical leadership through design reviews, roadmap planning, and hands-on guidance.
    • Develop clear engineering expectations, career paths, and a culture of continuous improvement.
  • Developer Platform & Tooling
    • Own the internal developer experience — including CI/CD frameworks, deployment tooling, Helm charts, automation pipelines, and environment standardization.
    • Partner with application teams to simplify onboarding, improve reliability, and accelerate feature delivery.
  • Observability Platform Ownership
    • Oversee the design and reliability of metrics, logging, and tracing infrastructure used across all EEN services.
    • Ensure observability systems (Prometheus, Grafana, VictoriaMetrics, OpenSearch/VictoriaLogs, etc.) are scalable, well-architected, and aligned to engineering needs.
  • Data Systems & Storage Integration
    • Provide technical leadership around the integration, performance, and reliability of large-scale distributed data systems (e.g., durable storage clusters, messaging systems, search/indexing systems, and stateful workloads).
    • Oversee platform support for distributed storage technologies including Ceph and other high-throughput, high-availability storage systems.
    • Ensure the platform and data layers interoperate efficiently across global regions.
  • Strategic Planning & Execution
    • Translate company goals into a clear, actionable platform roadmap.
    • Own cross-functional initiatives that improve platform resilience, developer productivity, and operational efficiency.
    • Evaluate emerging technologies and guide strategic bets that move the platform forward

Experience

Must Have:

  • 8+ years of experience in Platform Engineering, Infrastructure Engineering, or a related field, with at least 3 years in a leadership or managerial role.
  • Strong hands-on experience with Kubernetes in production, including cluster design, scaling, observability, and platform integrations.
  • Deep understanding of distributed systems fundamentals: networking, storage, scheduling, high availability, and stateful workloads.
  • Experience leading and mentoring engineers, with proven ability to deliver large-scale platform initiatives.
  • Expertise with infrastructure automation (Helm, Terraform, Ansible, GitOps tools, etc.).
  • Strong technical communication skills and the ability to influence architecture across teams.
  • Experience designing or operating observability platforms.

Nice to Have:

  • Experience with large-scale distributed storage (e.g., Ceph) or data platforms (search, messaging, or distributed databases).
  • Background with service meshes, advanced networking, or multi-cluster architectures.
  • Knowledge of security architecture for Kubernetes and containerized platforms.
  • Experience in hybrid or fully private-cloud environments with globally distributed workloads.
  • Proficiency in Go, Python, or similar languages commonly used for platform tools.

Why work for Eagle Eye?

Eagle Eye Networks is an innovative, global start-up building the only platform powerful enough to support the future of video surveillance and security. Here your voice will be heard, and talent respected. We have proven leadership and financial backing of one of the world’s premier venture capital firms. The work we do is essential in today’s world, as our systems are used to protect the health, safety, and welfare of people and property around the world.

  • Medical Benefits: We offer competitive medical, vision, and dental plans. Company offsets premiums.
  • Taco Tuesdays: Like breakfast tacos? You’re at the right place, because weekly breakfast tacos are provided.
  • 401k plan with company match!
  • Weekly Lunch: Food is love. Especially when it is free.
  • Snacks: You will never go hungry.
  • Culture: Innovation drives our vibe.
  • Diversity: We embrace our global presence, the diverse ideas and backgrounds of our team to improve our culture, our products and grow our people and our business.
  • Unlimited PTO: We value our employees’ work/life balance and want you to spend the time off you need.

More About Eagle Eye Networks

Eagle Eye Networks is leveraging artificial intelligence on its true cloud platform to dramatically reshape the video surveillance and security industry. The Eagle Eye Cloud Video Management System (VMS) is a smart cloud video surveillance solution, purpose-built to help businesses improve safety, security, operations, and customer service. Tens of thousands of companies in more than 90 countries around the globe have moved their video surveillance to the cloud with Eagle Eye VMS. Customers, including multi-family residences, smart cities, schools, hospitals, hotels, logistics, restaurants, and retail shops trust Eagle Eye for actionable business intelligence and proactive security across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems and works with thousands of industry cameras, so customers don’t have to “rip and replace” their existing infrastructure. Eagle Eye Cloud VMS is the only platform robust enough to power the future of video surveillance.

Eagle Eye Networks is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

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