Manufacturing Hardware Technician
About Us
Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. The Eagle Eye Cloud VMS (video management system) is the only platform robust and flexible enough to power the future of video surveillance and intelligence. Eagle Eye is based in Austin, Texas, with offices in Amsterdam, Bangalore, and Tokyo.
Eagle Eye Networks is a dynamic, fast-moving company. We value the benefits of face-to-face collaboration, and we believe it is more enjoyable and productive. The synergy of in-office interaction is critical to our culture and your presence is essential for Eagle Eye Networks’ success. Eagle Eye Networks has recently announced a return-to-office initiative that requires employees to be in the office five days a week.
Overview
Eagle Eye Networks is seeking a Manufacturing Hardware Technician. The technician will work closely with the Supply Chain Manager EMEA and our Austin headquarters manufacturing team. The technician is responsible for root cause analysis of equipment returns. This will include decommissioning and component management. In addition, you will run the manufacturing and software process including software upload and QA testing. Candidates for this position should be able to work in a fast-paced environment, be detail‑oriented and well‑organized, and have a strong commitment to diligent work.
Responsibilities
- Troubleshoot, provide analysis and evaluation tests for returned hardware
- Build reports for use by management on returned hardware
- Hardware repair
- Manage the inventory of components and returned devices
- Manufacturing specific project management
- Build final product assembly
- Load software upon assembly completion
- Inspect and test finished products for quality and adherence to customer specifications
- Maintain proper function of the manufacturing stations
Requirements
Desired Skills & Experience
- Fluent English language skills
- Strong knowledge of troubleshooting computer components
- Familiarity with the use of various tools for electronic components (i.e. multimeter, crimping tools, soldering iron, etc.) and mechanical hand tools (i.e. power screwdriver, etc.)
- Proficiency with Microsoft Office (Excel), support ticket tracking (JIRA/Zoho)
- Familiarity with Linux terminal commands
- Basic networking knowledge and understanding of network equipment
- Strong analytical and problem-solving abilities, with keen attention to detail
- Warehouse experience is a plus
What can you expect from us?
- Diverse team with 25+ nationalities;
- 23 paid holidays yearly + Dutch public holidays;
- A dynamic, fast-paced work environment with room for growth and innovation;
- Compensation for travel expenses from your home to the office;
- Company equipment for work use;
- Enrollment in the Eagle Eye Networks B.V. collective pension plan;
- Drinks, snacks and a subsidized in-house lunch at the AMS office;
- Opportunity to take part in EEN Corporate Fitness App challenges;
- Company swag, business casual scale-up work atmosphere and Friday drinks;
- Once or twice a year, a stunning company day.
More About Eagle Eye Networks
Eagle Eye Networks is leveraging artificial intelligence on its true cloud platform to dramatically reshape the video surveillance and security industry. The Eagle Eye Cloud Video Management System (VMS) is a smart cloud video surveillance solution, purpose-built to help businesses improve safety, security, operations, and customer service. Tens of thousands of companies in more than 90 countries around the globe have moved their video surveillance to the cloud with Eagle Eye VMS. Customers, including multi-family residences, smart cities, schools, hospitals, hotels, logistics, restaurants, and retail shops trust Eagle Eye for actionable business intelligence and proactive security across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems and works with thousands of industry cameras, so customers don’t have to “rip and replace” their existing infrastructure. Eagle Eye Cloud VMS is the only platform robust enough to power the future of video surveillance.