Revenue Operations - Bangalore, Karnataka, India - Full Time
Revenue Operations Lead
Revenue Operations (RevOps) Lead plays a crucial role in optimizing and streamlining a company's revenue-generating processes. Responsibilities span across various areas, focusing on aligning sales, marketing, and customer success teams to drive efficient and predictable revenue growth.
Key Responsibilities:
Strategic Alignment:
Ensuring that the RevOps strategy is aligned with the overall business objectives.
Working closely with sales leadership to align revenue goals with organizational priorities.
Process Optimization:
Analyzing and refining sales, marketing, and customer success processes.
Identifying and eliminating bottlenecks to improve efficiency.
Implementing process improvements to reduce manual tasks and increase productivity.
Data Management and Analysis:
Collecting, analyzing, and interpreting revenue data to identify trends and insights.
Creating and maintaining revenue-related dashboards and reports.
Using data to drive informed decision-making.
Performing data quality assurance.
Technology and Systems Management:
Overseeing the implementation and management of CRM systems, marketing automation tools, and other RevOps technologies.
Ensuring systems are properly integrated and data flows accurately.
Managing and optimizing the go-to-market tech stack.
Cross-Functional Collaboration:
Partnering with sales, marketing, and customer success teams to align revenue-related processes.
Facilitating communication and collaboration across departments.
Acting as a subject matter expert on CRM functionality.
Performance Monitoring and Reporting:
Defining and tracking key performance indicators (KPIs).
Providing regular reports on performance metrics to stakeholders.
Forecasting revenue and assisting in strategic planning.
Sales Enablement:
Sales enablement and training on CRM and other systems.
Go-to-Market Processes:
Building and enhancing core go-to-market processes.
Optimizing the sales funnel and reducing the sales cycle.
Requirements:
Bachelor’s/ Master's degree in Business Administration, or a related field (or equivalent experience).
5 to 7 years of work experience in Revenue Operations or a related field.
Proven experience in a Sales Strategy role.
Strong understanding of GTM practices and cycle.
Proficiency in configuring and customizing the CRM tools.